Shiping Policy
Thank you for shopping with us! Below is our shipping policy outlining how we process and ship your orders.
Shipping Methods
We offer various shipping options to meet your needs:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Processing Time
All orders are processed within 15 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there are any significant delays.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected. We offer free shipping on orders over 75$.
Order Tracking
Once your order has shipped, you will receive an email confirmation with tracking information. You can track your order through the link provided in the email.
Delivery Issues
If you encounter any issues with delivery, please contact our customer service team at sales@bigjohnsmacrosnax.com. We will do our best to assist you in resolving the issue.
International Shipping
International shipping rates and times may vary. Additional customs fees or import duties may apply.
Returns and Exchanges
Please refer to our Returns and Exchanges policy for information on returning items and any applicable shipping fees.
Contact Us
If you have any questions about our shipping policy, please feel free to contact us at sales@bigjohnsmacrosnax.com.
Thank you for choosing us for your shopping needs!